WHAT INFORMATION DO WE COLLECT?

When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfill your order and to notify you of your order status. We also ask for your telephone number should we need to contact you urgently regarding your order (for some international deliveries, this number may be given to our couriers).

We use industry standard security techniques to safeguard the confidentiality of your personal information. When you place orders or access your account information, you are connected to our secure server. We encrypt your information using SSL (secure socket layers) secure server software before it is sent to us. This ensures that your information can only be read by our secure server and cannot be unscrambled by any outside party. All credit card transactions are cleared using HSBC's banking system.

We are committed to protecting your privacy. We use the information we collect on this site to make shopping at www.urbanremade.com possible and to enhance the overall shopping experience you have with us. We will not sell, trade or rent your personal information to others.

By using our Web site, you consent to the collection and use of this information by urbanremade.com. If we decide to change our privacy policy, we will contact you directly to allow you to remove any personal information from our records.

THANK YOU FOR SHOPPING WITH US!